Serene

Our Return Policy
We aim to make returns easy and stress-free. If you’re not entirely happy with your purchase, return the unused, undamaged perfume bottle in its original packaging within 15 days, and we’ll gladly offer a full refund or exchange.
How to Return
Notify us of your return by reaching out via phone or email customerservice@sencescapes.com .
Return Shipping
Kindly return the perfume using a traceable shipping method, such as a courier or registered mail, to our address. The return shipping cost will be your responsibility.
Refund Processing
We will process your refund within 5 working days after receiving the returned product.
Important Notes
Shipping fees are non-refundable.
Ensure the perfume bottle remains in its original condition, free from any major use or damage.